1. If an item has any problems after receipt, does not work or has been damaged during shipping, please send us photos or a video and a description of the problem as soon as possible after receipt. We will then ship a replacement item free of charge. If there is no replacement item in stock at that time, we will refund your purchase price.

2. If the item has no defect or quality problem, the return of the product will be accepted under the condition:

A. The item must be in its original condition and returned in its original packaging within 14 days. After we receive the returned item and after checking the item, we will issue a refund. The refund may take several days before you receive the purchase amount.
B. Buyer is responsible for shipping and return costs.


Free shipping in the Netherlands and Belgium within 2 working days. Rest of Europe within 5 working days. Worldwide within 7 days. During the holidays, there may be a few days of delay due to the crowds. If there is an unexpected delay due to the carrier, we will offer you a discount code of 10% on the next order.


If you are satisfied with our products and customer service, please give us a good feedback with all 5 stars, your support is the greatest motivation for us.

If you have any problem with our items or services, please contact us first before posting negative feedback. We will then solve your problem and provide you with the best customer service.